A proven 5-phase implementation methodology with a dedicated success team to get your organization running FrameCounsel quickly, securely, and effectively.
Discovery
1 week
Pilot
2-4 weeks
Deployment
1-2 weeks
Training
1 week
Optimization
Ongoing
Total time to full deployment: 5-8 weeks for most organizations
Each phase has clear deliverables, defined roles, and measurable success criteria.
Understand your organization's needs, current workflows, and success criteria.
Deploy to a small group of power users, validate workflows, and refine configuration.
Roll out to the full organization with MDM-managed deployment and configuration.
Comprehensive training for all user roles with hands-on exercises and certification.
Continuous improvement through usage analysis, advanced training, and feature adoption.
Every enterprise customer gets a dedicated team of specialists to ensure a smooth, successful implementation.
Your primary point of contact throughout implementation and beyond. Understands your workflows, configures the system, and ensures you achieve your goals. Available via email, phone, and video call.
Designs and delivers role-specific training programs tailored to your team. Creates custom exercises using scenarios relevant to your practice areas. Certifies internal trainers for long-term self-sufficiency.
Handles deployment, MDM configuration, integration, and any technical issues. Ensures smooth rollout across your device fleet. Available for urgent technical support throughout implementation.
Multiple training formats to fit every learning style and organizational need.
40+ modules, 20+ hours of content
On-demand video courses, interactive tutorials, and knowledge base articles. Complete at your own pace. Covers basics through advanced features.
Sessions: 60-90 minutes each
Interactive virtual training sessions led by our Training Specialist. Role-specific curriculum with Q&A. Scheduled at your team's convenience.
Flexible scheduling, personalized pace
Private training sessions for individuals or small groups who need focused attention. Custom curriculum based on specific needs and skill gaps.
Half-day or full-day options
Our Training Specialist comes to your office for immersive, hands-on training. Includes live case analysis exercises using your actual workflows.
2-day certification program
Certify internal team members to deliver FrameCounsel training to new hires and colleagues. Includes facilitator guide, slide decks, and exercise materials.
Moving from another tool? We help you transition smoothly with data migration support and workflow mapping.
We analyze your existing workflows in other tools and map them to FrameCounsel equivalents. Our team documents step-by-step migration guides specific to your current tooling.
Assistance importing existing case files, project structures, and analysis templates into FrameCounsel. Support for common evidence management formats and case management exports.
Run FrameCounsel alongside your existing tools during a transition period. Validate results, build confidence, and transition at your own pace with zero disruption to active cases.
Once you are confident in FrameCounsel, we help plan the decommission of legacy tools including data archival, license cancellation coordination, and final data verification.
Tell us about your organization, team size, and goals. Our implementation team will create a customized plan and have you up and running within weeks.